I was appointed Deputy Assistant Engineer to Eastern Counties Omnibus Company on May 17, 1965 at an
annual salary of £1,000 after an interview at Fleet Street, London with the Tilling Senior Training
Scheme directors followed by one at Norwich with General Manager Len Balls and Chief Engineer Leo Page.
Unfortunately I became ill with an unknown virus immediately upon arrival and spent two weeks in hospital
overlooking a cemetery and four weeks at home in Clevedon, Somerset recovering! I had a small office in
the chief engineer's office block on the first floor within the central repair works at Cremorne Lane,
Norwich immediately behind the head office at 79 Thorpe Road, Norwich. The office looked out over Laurence
Scott and Electromotors works and I was serenaded and showered by one of their large extraction plants.
I was worried that I would be expected to work out stresses and design things. I don't think there was a
job description! The only task I can recall as recurring was to take the minutes of the weekly works
committee meeting chaired by Jack Robson, the Assistant Engineer - a true Yorkshire man, who I had come
across by phone when at Bristol Commercial Vehicles Ltd (BCV) as a trainee. When I was having a spell in
the service department at BCV, the phone rang one day and this Yorkshire voice said "You know that
modified suspension beam that you have just fitted to our RE (coach), well it's b***** broken again!"
There were two main problems with the first batch of REs, one that the clutch plate life was very low and
that the rear suspension hinged fabricated beams, which each supported two air bags, cracked in half
spectacularly. The first was only cured by introducing fluid clutch and epi-cyclic gearboxes in time and
the second was a campaign change to fit the FLF style flexible beam rear suspension to all REs. I was in
BCV experimental department when the test rig confirmed the failure mode and in the drawing office to
produce the campaign change drawing and instructions! Jack also introduced me to the phrase 'as noisy as a
weaving shed' which meant nothing to me as a quiet west country man!
I had a few trips out with Jack, who tended to see the central repair works as his main domain. When I was
training at Bristol Omnibus Company, I was shown the Setright ticket machine shop and made aware in hushed
tones of a 'problem' that had been discovered whereby the machine could be made to print a ticket at the
correct value and then the dials could be forced back to a lower fare and the register counters would only
count the lower fare. Thus a conductor could provide the correct ticket to the customer and pay-in a lot
less than was rightly due. One morning, travelling across Norwich to work on a full 1948 vintage K5G,
(this body type had been replaced on my Bristol school journey eight years earlier!), I was at the back
upstairs, showed my leather bound red pass and then watched the conductor 'turn-back' his Setright on
every fare! I'm not sure whether Jack knew about this scam, but he soon had the senior Setright mechanic
to discuss the matter! Another of his phrases comes to mind: 'there's none so miserable as those that are
short or crippled'. We sallied forth to the Setright works in London and came back with a modification
that should cure the old single digit fare machines still in use in Norwich city. We also took a two
digit, modern machine, which I could turn back successfully and they promised to overhaul it and make it
fraud proof. I was taken along to collect it, as the expert! I thought the machine felt 'dodgy' and
succeeded in turning it back in front of the Setright managers! More Yorkshire expressions were
forthcoming! Eventually they came up with a shear pin that broke if you tried too hard and then the
conductor had to explain why his dial went round and round. I doubt if he got away at the first enquiry,
but he certainly wouldn't the second time. I don't think the road staff could have known that it was me
who upset their well paying scam - they never showed it! Far less difficult was the conversion of the
Setright machines from £.s.d to £.p, which I planned.
I set up an experimental items system for trying things out in service and providing regular reports for
the company and manufacturers (especially BCV and ECW) and this was always admired when I attended the
Tilling Group regional engineering meetings three times a year, hence getting to know the chief engineers
of the then Eastern Region. I had a rubber stamp made with the then-current oval Eastern Counties logo and
the address so that all drawings and documents looked really professional.
The vehicle maintenance system comprised of 'docks' at fixed mileage which were scheduled from the Chief
Engineers' office weekly and were carried out at central repair works for the Norwich (Surrey Street),
Cromer, Great Yarmouth, Lowestoft; Ipswich for Ipswich, Bury St Edmunds, Felixstowe and Saxmundham;
Peterborough for Peterborough, March and Kings Lynn and Cambridge (Newmarket Road) for Cambridge (Hills
Road), Ely and Newmarket. Specific mechanical units (engines, gearbox, rear axle / differential, air brake
units, air suspension control valves, compressors) were scheduled for preventative change and were sent
out by truck from central repair works in time for fitment.
When I arrived, the schedules showed vehicles due for attention every 30,000 miles and with the sixth dock
being a change of all units, then the cycle started again. The previous chief engineer John Woods had set
up this system and it had worked like clockwork. A few years before my arrival he had sent news to all
depots that through the completion of the programme to replace all 6 cylinder engines in double decks with
5 cylinder engines, the company's overall average fuel consumption had been reduced such that it was now
better than Lincolnshire Road Car Co! Happy days! The regular site of a 5 cylinder double deck chugging
along the main roads followed by a stream of cars was already familiar! I collected LFS125 from ECW at
Lowestoft - the first time I had driven an FS with 5 cylinder engine and 5.5:1 back axle ratio, making it
a very sluggish machine compared to the 6LWs with 6:1 back axle ratios that I was used to at Bristol
Omnibus. I was assured when at BCV that an enquiry had been received from Norwich whether 5-cylinder
engines could be fitted to the 30ft double deckers - presumably when the six rare FL vehicles were ordered
and delivered with Bristol BVW engines (After my time these were changed to Gardner 6LW for better
reliability and standardisation, I believe).
However this was a time when PSV fitters were being attracted away by the HGV industry which was having to
get to grips with annual HGV testing at the newly set-up testing stations. Central repair works was
beginning to slip behind in producing overhauled units and it was unthinkable in those days, and probably
impossible, to find a contractor to help even if the engineer's budget ran to it. So units began to fail
in service and the running depots were having to spend more time carrying out major unscheduled changes
that should have been done in the dock shops. The immediate solution was to write 40,000 miles for 30,000
miles and alter frequency of one or two unit changes! Things got more dire. In Peterborough ECOC pay
scales were such that skilled fitters were attracted away to semi-skilled jobs in new industries, so Kings
Lynn garage was given some major docks to do. Traffic conditions were getting tougher as well, new
vehicles had compressed-air assisted brakes and were being specified with 6LW then 6LX engines to replace
5LW vehicles with resultant increases in wear and tear from greater braking and acceleration. The routine
inspection and adjustment (in those days brake adjusters, clutch adjustment, battery topping-up were
frequent manual tasks) slipped behind and the mechanical staff were depending on drivers to report
defects. I'll come back to this later.
I always had a bit of a penchant for design. I was able to put this to use in two items that were seen by
many people and in the second case used by ECW on other customer's vehicles. The first was the 'PAY AS YOU
ENTER Please tender exact fare if possible' transfer that was applied to the exterior of all ECOC one-man
vehicles for several years. I think the 'if possible' was my own customer relations addition, as even then
I didn't like 'thou shalt not..' notices on buses. The second was another small transfer which was
required when time limits were placed by law on the use of horns during the night. All ECOC one-man
vehicles were retrospectively fitted with reversing horns and reversing signs after one or two fatalities,
one in Lowestoft bus station before my time, and one within Surrey Street garage. Now a switch had to be
incorporated to turn the safety device off! Realising that few types of vehicles had similar dash panels
and thus space, the transfer was designed to be used on all vehicles. I achieved this by incorporating an
arrow that was in a square and could thus be cut off and placed at either end of the notice section and
turned up, down or straight when applied. It was adopted by ECW as a standard! Another abortive bit of
design was to produce bus stop plate designs for the Ipswich area incorporating both companies names and
or colours. The standard British bus stop plate appeared not long after this effort, but it never achieved
the main purpose, by which it was 'sold' to the industry, of being recognised as a statutory sign
prohibiting parking of non-PSVs.
I was allotted the task of installing the first drive-through washes in the company. I spent a night or
two and a day or two watching the run-in at Surrey Street so as to position the first drive through bus
washing machine in Surrey Street, Norwich. It had to fit between the roof trusses and had a recirculation
tank. It replaced a couple of Essex washers which dropped down around a vehicle and mechanically brushed
the sides and rear leaving the front to be done by hand - one of these had to be extended to cope with the
first 36 ft long vehicles. It had to cope with an allocation of about 240 vehicles (of which some 45 were
in outstations overnight and an overflow on open ground across the road at the top of the bus station).
Although I got the position about spot-on, (after all I had been driving for a fair bit of overtime on
service driving at Bristol, as a graduate trainee), there were some operating problems. The wash was
fitted with a felt blanket to deal with roof cleaning and it also swept a good volume of water off the
roof of vehicles, but drivers were very keen to get washed and parked up. This meant that there were
rather more gallons of water on the garage floor than was acceptable and some of this made its way towards
the maintenance pits which in those days were at the city end and not enclosed. I discovered that a
'dripping time' of 20-30 secs within the exit ramp was all that was needed to improve matters drastically
and this was implemented! This type of wash did not deal with fronts and backs. So the Depot Mechanical
Superintendent (DMS) Alec Mortimer recruited four older 'dependable' part-time cleaners who succeeded in
hand cleaning all the backs for the evening run-in as each bus stood before driving-through. The fronts
never get so dirty and water coped between routine cleans! Then a night or two were spent in Hills Road,
Cambridge to site their wash.
One problem I like to think that I resolved with the FLFs was that conductors couldn't see forward to
announce where they were. I designed a cut out in the nearside blind and a blanking plate in the cab which
stopped reflection from the bright fluorescent lighting distracting the driver. I wonder what the Scottish
group made of these when they were exchanged with VRT, thankfully after I had left for Maidstone!
With the arrival of a new General Manager, W. Tom Skinner, formerly chief engineer at Eastern National -
the richer sister company down the road, policies changed! He wanted to keep himself ahead in engineering.
Leo Page, the chief engineer at the time preferred being left alone to do what he was used to! The first
change was from 6LW to 6LX in the second large batch of FLF double decks and the replacement by BCV of the
Gardner 6HLX engine by a Leyland O.680 engine in one of the second batch of RELH coaches (I think it was
RE890) as an experiment to improve the performance of the coaches which were perceived to be slow! [As an
aside, this strategy didn't work! Later I discovered that Crosville specified Leyland O.680 engines in
their RELH coaches for the Liverpool London service due to complaints of slow running but found that the
slower Gardner engine vehicles still got in first because their greater low speed torque got them up the
hills faster than the Leyland versions. Later, when at Ribble, I complained to Leyland service engineers
that 12m Leyland Leopards were being outperformed by the splendid heavier and bigger Bristol VRL double
deck motorway coaches which also had Leyland O.680 engines. I was informed that the VRLs had the
'Power-Plus' truck engine which was not available in the horizontal format and in any case wouldn't fit
into the Leopard chassis frame if they tried! This was an indication of British Leyland at its worst and a
pointer to its future demise!
The next 'impressive' idea was to install Dawson cyclone cleaners to make interior cleaning more
efficient. I saw the system in use at Trent, Derby where a long straight service lane allowed the vehicles
to line up with raised side platforms in place for the operator to enter the vehicle from the rear side
emergency door to agitate litter with a compressed air lance to be sucked through the front door which was
covered by the giant fan extractor unit. I was given the task of installing a unit in Surrey Street but
had little conviction that it would be operable! There was no way any vehicle could line up in a straight
line at Surrey Street - it had three or four side by side fuelling points and there was just room to drive
from these through the bus wash at the back side of the garage. All I can say is that it was installed,
mobile steps were provided and it got used during the day as outstation vehicles came into fuel. I can't
remember whether Hills Road, Cambridge received a unit.
New FLFs around this time were delivered with flaps that would open under the rear upper deck seats to let
in an air current to take all the upper deck litter out through the front door. Earlier deliveries were
converted later. Director George McKay on entering Cremorne Lane works and seeing the pile of flaps
waiting to be fitted exclaimed "what's all this f***ing stuff for?"!
Another fascinating episode involved the last MW (LM) buses. Two (or was it one?) were specified to have
front entrance and centre exit with room for more than usual standing passengers and glazed quarter
lights. Perhaps a good idea in principle for the Thorpe Station - Cringeleford route. But then you looked
at the exit and the huge deep steps and shuddered! One was allocated to King's Cliffe outstation to
provide greater capacity (fewer seated, more standing) on the commuter inbound service to Peterborough!
How long did that last? Why on earth didn't they (was it Tom Skinner or Tilling group?) wait to use the
lower-floored RESL (RS) vehicles which followed immediately in place of the outstanding order of MWs? The
devil is in the detail.
Due to the poor earning potential of ECOC, it had always run vehicles to a great age and received second
hand vehicles from other 'richer' Tilling group fleets to save capital costs. Tom Skinner was well aware
that Eastern National was disposing of sound Bristol LS buses which would help the ECOC vehicle age
profile and several arrived, the first stage carriage versions ever in the fleet and confusingly designate
'LM'! Another innovation was the purchase of some Bedfords. There were 4 Bedford VAM with Leyland engines
with Duple coach bodies, designated CB. I collected one of these from Hendon. They had very heavy
steering! Also 4 Bedford VAM, 2 with Leyland engines, 2 with Bedford engines (to see what the cheap engine
would do compared to the 'heavy duty' ones) with bus bodies by ECW, designated SB 661-4, I think. The
driver had to get to his cab by walking behind his seat and squeezing forward, because the ticket machine
and cash tray structure were mounted over the shallow engine cover. I had these rebuilt with a substantial
engine cover to form the normal way into the cab. (These Bedfords are not mentioned in your website fleet
list! Although I say here 4 + 4, I have just looked back through some lists of slides and notice that
fleet number CB836 and 845 occur, so perhaps there were more or two batches? I also was reminded that ECOC
had an earlier unique batch of Bedford SB chassis with Duple coach bodywork which had Gardner 4LK engines
(- this must have been another of John Wood's conversion projects!)
When Jack Robson retired as Assistant Engineer in June 1967, he was replaced by Eastern Area Engineer,
Charles Mannell. Tom Skinner told me I was to replace him as Area Engineer. I told him that I felt totally
unsuited to the job as I had had no practical training other than as a graduate engineer and holiday jobs,
but could do the Assistant Engineer's job! He said the area could run itself and that's why he was putting
me as Area Engineer for the experience - they will teach you the job!
The greatest advantage was a company car - no less than the retired Assistant Engineer's car because
Charles had long legs and had had his identical Austin Cambridge seat amended. Finding and looking after
the outstations in Norwich and Ipswich districts was a joy - no carphones or mobile phones! I carried an
oil can for garage door hinges and locks, lamp bulbs and a cloth and cleaner to keep the signs looking
tidy. In 2½ years there was one outstation that I never found! Whenever in Diss, I changed the time clock
to suit the time of year for the bus station lighting. It was the norm for the Ipswich and Central Works
vehicle painters to spend the Summer repainting company property, including outstation garages and booking
offices. I enjoyed deciding the colours to be used and remember having the ceiling in Bury St Edmunds
booking office painted bright red and in Ipswich where the public wandered through an old office building
between bus stations, I had the ceiling painted black so they could not see how irregular and tatty it
was!
New vehicles were usually allocated to outstations so there would be no starting problems in the mornings.
An MW (LM) allocated to Stradbroke (Ipswich district) did a run on one day a week into Norwich. The driver
parked his bus at the back of Surrey Street garage and moved another one to block it in, so that nobody
used his vehicle during his lay-over. I have a feeling that it had a plastic flower posy on the front
dash!
In the Summer, Great Yarmouth was allocated extra coaches and the DMS was distracted by his wife's
lodgings business. I got to know from the experience of drawing my finger on the interior windows of a bus
how long it had been since it had been cleaned - in Great Yarmouth it was often nicotine encrusted from
over 8 weeks! Incredibly, come to think back, I cannot remember ever having to deal with any disciplinary
action or formally meeting with any trade union representatives during my time as area engineer, except
indirectly when we had a campaign check and rectification of heaters on all SC (LSC?) buses in Ipswich
depot one cold winter. We had an apprentice at Great Yarmouth and at Lowestoft. I was concerned that the
one at Great Yarmouth was not getting adequate training so arranged for him to spend time at Surrey Street
where he could get a lot more experience - I suspect he had to travel back and forth by bus, so probably
didn't do much work!
Getting buses out of ditches was another regular item where I was shown how to do the job. My predecessor
had designed, and had made in the works, ground anchors which could be secured to the soil with large
angle iron stakes, to provide a winching point. I arrived one snowy morning at Bulmer Tye to find the
Ipswich gang already well forward with recovery of a double decker. I was then approached by a GPO
Telephone engineer's van. He said he was looking for a cut in all the telephone cables along the road -
then he saw the ground anchor! I was never advised what the cost was to our insurance. We did issue
instructions to check for little concrete GPO posts before inserting stakes in future.
As mentioned before, the regularity of vehicle routine maintenance was slipping badly. This was a national
problem and the Traffic Commissioners were beginning to get tougher by insisting on very high standards at
the Certificate of Fitness inspections, such that depots could no longer just take a vehicle off the road,
steam clean it and present it. [In those days a new PSV was given a Certificate of Fitness (COF) at the
factory for seven years. It became the practice that at the first re-certification the longest period that
was granted was 6 years if the vehicle was in good condition, 5 if not!, and at the second
re-certification 5 years and so on. At ECOC the average age of vehicles was always high, so COFs became
more frequent]. If the certificate ran out, the vehicle was off the road, full-stop! So, we tried putting
all Norwich district COFs through central repair works where they took precedence over mileage docks. The
regular inspection of PSVs by the Ministry of Transport was always carried out in the depot and each
inspector was supposed to see each vehicle every year. It was not so regimented as it is now or was for
HGVs at that time.
This was the time when no pay increases were permitted by government unless there was an increase in
productivity. A work study scheme was begun for engine overhauling at Cremorne Lane works. Charles Mannell
had experience of engine overhauling on a grand scale in South Africa and set about the job in a proper
manner. This soon improved output and we began to find that engines were available when wanted. Later,
these engines were declared to be poor quality at Surrey Street as they failed within a short period.
Having already learned at this early age that most people tell you what they honestly believe to be the
truth, there is usually an explanation if you dig in carefully. One day whilst 'walking the job' I asked a
cleaner why he was topping up the engine oil of an MW (sorry, LM) when it came in from an outstation, as
it was fitted from new with a Frankman Lubrimatic automatic top-up system which enabled the sump to be
replenished from a reservoir. He said it didn't work, so I had a look and discovered that it had been
disconnected and the wide stub pipe onto which the normal filler tube should fit was left open without a
cap. Depot Mechanical Superintendent Alec Mortimer was horrified and a quick check over the next few days
as similar vehicles appeared for refuelling from outstations revealed several in this condition, thus
sucking road dirt straight into the oil sump and causing rapid bore wear! Filler tubes and caps were
ordered up and the Frankman's officially and properly disconnected. The work study scheme was absolved!
Surprisingly the arrival of the first RELL (RL) and VRT (VR) doesn't seem to have made a dent on my
memory. It must have been without incident, after all they had automatic break adjusters and a fluid
clutch! I can recall that a VR was converted to one-man operation fairly swiftly, our first double deck so
equipped and allocated to Attleborough outstation to prevent overloading on the first morning journey-
rather more successful than the King's Cliffe experiment! This presaged the huge FLF for VRT exchange
between the Scottish Bus Group and National Bus Company that followed soon after which greatly effected
ECOC but not me!
By this time the 240 vehicles at Surrey Street were being inspected about every 8 weeks, if that, and the
maintenance was running mainly on drivers' defect reports. The fine performance of the three running shift
chargehands kept the fleet on the road! As a small improvement, I had already increased the number of
specific Norwich vehicles that were allocated to Cromer depot for routine maintenance. I then received a
simple instruction from the General Manager (I think the Chief Engineer was off sick by now and was
replaced by John Phelps just as I was leaving in late 1969) 'I want all Surrey Street vehicles routinely
inspected every four weeks - organise it!' I think I might have said that this would mean buses not being
available for service when broken springs, brake relines etc were found initially at a rapid rate, but no
doubt got short shrift.
I sat down and worked out how many vehicles of each variety would be required every week day so that
traffic would have an even flow of vehicles. I could see that there would be some efficiency gains when we
got it going because we currently (I had inherited and who was I to query it?) had wandering battery
toppers-up, a Dunlop tyre man unable to find vehicles he needed, interior vehicle cleaners scrubbing clean
the older vehicles frequently and the newest and outstation vehicles rarely, the advert fixer never being
able to find the right vehicles. I went to see Alec Mortimer the DMS and asked him what he would say if I
told him that we have to inspect every vehicle every four weeks. He replied that he would take his
white-coat off and go straight home! Never one to have a 'meeting', I sat on the radiator in his tiny
office, we chatted around what would need to be done, and sure enough, it was my assurance that specific
vehicles will be released by traffic on the allocated day, that caused him to say 'give me another shunter
and I'll make it happen!' And he did. Then immediately I was successful in getting the job of Assistant
Engineer at Maidstone & District, an ex- BET company that was now, with the Tilling Group incorporated
into the National Bus Company. My 2 ½ years there, with Vin Owen as my Chief Engineer, was a different
world and another story!
I was followed as Deputy Assistant Engineer by Chris Jepson, who also came via Bristol Commercial
Vehicles. When I left, the post of Area Engineer Eastern disappeared and Chris became Norwich District
Engineer which newly incorporated Kings Lynn.
Geoff Pullin
01/2015
Thanks for this very interesting article, I don't know how you can remember so
many of the peoples names from those days, so long ago.
I worked at LUT in the 70's and I struggle to remember names, but I can easily remember all the
vehicles though !
I remember one chap though with reference to the information of the pre-decimal set-right machines.
We had none of those at Swinton depot, only TIM's for 99% of duties with just the odd Bellgraphic
(you wrote onto the ticket through a little window- the copy winding straight into the machines body after
issuing the ticket) which were used on the X60/X70 runs.
This chap however knew how to fiddle a TIM. (You just asked for a favourite machine, if you had it
before). He did it while on part day duty, where you did not sign off back at depot, hence you kept hold
of the ticket machine until you did your back half duty. What he did was sit the machine into a vice,
unscrew the handle and he made a short drill shaft with an end that matched the handle and by attaching an
electric drill he wound the penny counters on through 10000 and stopped short of the start numbers, hence
paying in say £16.00, when perhaps £20 - £25 had been taken. He was found out (sacked on the spot &
prosecuted of course) when the overnight TIM checking staff found slight differences on the halfpenny &
shilling catch, which was not moved onwards by the drilling process. All that effort for a few quid, once
every three of four weeks. So it was not just Setrights that could be beaten !
Mike Norris
13/01/15 - 06:18
Geoff, what an excellent article. I was slightly later than you into the Bus
Industry, PMT from 1968 - 1972. So much of what you have written applied at PMT even though the Companies
were from opposite sides of NBC. We too installed a Dawson Cyclone interior vacuum at Hanley Depot with
exactly the same problems and solutions as at Eastern Counties. As a raw recruit into the Industry I still
marvel at things we 'got away with' (scheduled docks not carried out because of major unit failures; a
liberal attitude to annual Ministry vehicle checks. PMT had a large fleet of both early Atlanteans and
early Fleetlines, neither of which were particularly reliable followed of course by the great Roadliner
disaster; Incidentally, you are Geoff who was Head of Department at Coventry City College in the late
90s/early 2000s aren't you?
I hope you will continue with part 3 of your memories - at Maidstone and District - a good BET Company if
ever there was one!
Ian Wild
13/01/15 - 08:55
Thanks for the article. I got quite excited because I think we are getting nearer to the answer to my occasional but unanswered query about those two hatches in the rear of ECW VR's which I believe are for removing rubbish, but they sound more sophisticated than the Dawson systems described here. At least such things did exist! Did the VR systems blow or suck and were they for both decks? Did they work?
Joe
15/01/15 - 06:06
Thank you for a lovely article Geoff, and what wonderful memories. They are an
important part of our transport history and need to be recorded. Your article took me straight back to my
time with West Yorkshire Road Car, at their Harrogate Central Repair Works, where I started my
apprenticeship in 1969. Your comment about the RE suspension beam being "b***** broken again!" reminded me
that until I started work at 16, I didn't really know any 'asterisk' words, but my knowledge was soon to
be extended. Then - although in the main I did not tend to use such words often - at least I knew that
should the occasion arise (such as striking my thumb with my hammer) I could feel confident in letting
forth a decent expletive or two to compete with the best of them!
The ticket machine 'turning back' saga is fascinating, and must have caused quite a few headaches for the
Company. It was a much more elaborate way of fiddling the books than the method used by one or two
conductors up here. One older Harrogate conductor loved double-deckers on peak journeys, where he would
rarely venture upstairs to collect fares when the bus was well loaded. Instead he concentrated on
collecting the fares of passengers on the lower deck, and then took up position at the foot of the stairs.
As passengers came downstairs to alight, he would take their fares as they passed by, issuing tickets of
less value than the money taken, and pocketing the difference. Very simple, but very sad, and he was
eventually dismissed by the Company when it had gathered enough evidence to take action.
Like Eastern Counties, West Yorkshire operated the 'heavy dock' maintenance system, carried out by the
main depots at Harrogate, Leeds, Bradford, Keighley and York. However, the Company also carried out full
vehicle overhauls when a certain age or mileage was reached. Overhauls were carried out at Central Works
and the nearby Body Shop. All mechanical and electrical units, major and minor, were removed from each
vehicle, and then the chassis was inspected, cleaned and painted, before being fitted with newly
overhauled replacement units from stock, and rewired. On completion, the vehicle would be driven around
the corner to the Body Shop on Westmoreland Street. There the coachwork was overhauled, with
corroded/damaged parts replaced, seat frames checked and repainted, upholstery renewed in the Trim Shop,
and the vehicle fully repainted by hand and (in pre-corporate poppy red days) finally varnished to a very
high standard. Before the advent of the LS and Lodekka, bodies were removed for overhaul in the Body Shop,
and the chassis driven around to Central works for overhaul, which must have made access to all the
mechanical components fabulous. On completion, the chassis and body were married up again in the Body
Shop.
As with ECOC, WYRCC had a preventative maintenance programme in operation, to help maintain reliability,
but like ECOC, it sometimes fell short of expectations due to similar shortages of depot engineering
staff. It didn't appear to affect Central Works and the Body Shop, but their staff did not work shifts or
weekends, apart from occasional rounds of overtime.
We too had a 'productivity scheme' inflicted upon us and it was something of a farce from start to finish.
The two men observing fitters and electricians repairing or overhauling all manner of items large and
small, had not the slightest inkling as regards anything mechanical or electrical. They were constantly
asking "What's that part there?", "What does that do?", or "Why are you doing that?" In exasperation one
day when asked "What do you call that?" while overhauling a Gardner water pump, Chris, the placid fitter I
was working with said "Charlie". The Time and Commotion man was not amused, but I certainly was!!
Thank you so much once again Geoff for evoking many happy memories. I can't wait for the next instalment.
Brendan Smith
28/12/15 - 11:52
I returned to this page today and found the comments – thanks for your responses
To clarify the Dawson Cyclone interior cleaning system for Joe – There was a large metal box which rolled up to the entrance door and sealed around it with cushion edging. It had a large fan which sucked air through the doorway and out through the top of the box. It must have had a filter system, but I can’t remember that. Having got suction, there will be no air flow until an access for the air is provided. With single deckers, the emergency door was just right – usually on the offside and at the other end of the vehicle. An operator entered the vehicle through the emergency door with a compressed air lance with a long coiled piping and agitated litter from dead corners and caught around the floor which then shot up to the front door and out. It was less neat an arrangement when the emergency door was centre rear. On double decks, the operator had to walk to the back upstairs to push open the rear floor level flaps to let air in to sweep upstairs, complete with coiled air lance which caught around everything. It is one of those bright ideas that can work with a straight long service lane providing vehicles have offside rear emergency doors. The Trent installation at Derby seemed to work very well but where were the emergency doors on standard BET vehicles? – rear offside! Tilling companies, besides still having rear platform double decks, had lots of FLF / FSFs with centre rear emergency doors (but at least reachable without steps) and were putting centre rear exit single decks (RE) into service which needed steps!
Brendan speaks of West Yorks’ central workshop overhauls. When I was still a graduate trainee at BCV, one of three interviews I had for a first post was at Harrogate with Chief Engineer Marcus Smith. He showed me around – including a Lodekka stripped of units and the chassis painted with yellow phosphate paint, I think it was, to protect against the excess road salt. He also made the comment that they were looking for a self-starter technical assistant and not someone who needed to be cranked. I assume I needed cranking! I came across Marcus again when he turned up as MD at BCV.
Ian mentioned City College Coventry. After not being on the millionaire list on the break-up aftermath of NBC, I got a job as Head of School – PSV training at what was then Tile Hill College, not because I could teach but because I knew the industry! I reported to Bob Millington, an indefatigable enthusiastic FE engineer who was new in post just before me. In FE colleges thereafter the jobs change and increase year on year and the funding of courses changes half way through the year. It eventually got to me and despite having designed and got built a purpose built PSV training workshop, complete with pits and hoists, I was only too pleased to get out just after there was a reverse take-over when Tile Hill took on Coventry Technical College and became Coventry City College, only to abandon the new workshop within a short period.
My experiences of work study schemes really started at M&D;, continued at Ribble and thankfully ended at UCOC – but that’s another story!
Geoff Pullin
28/12/15 - 16:55
Mention of various ticket machine 'fiddles' in this article remind me of an
instance at Blackpool.
At busy times, 'jumper' conductors were used to help with fare collection. These men would board a busy
tram, help the conductor by collecting fares on one deck, then get off and await the next tram. There was
no set duty for these men, so no proper record of what trams they had to work.
One man was known as always refusing overtime and so was not normally asked but one day the depot
inspector was particularly short the next day so asked our friend to work but he refused. The next day,
the inspector himself was off duty and boarded a tram with his wife and was surprised to find "Joe Blogs"
work it as a jumper.
When the inspector returned to work he asked his colleague how he had managed to persuade him but he
insisted he had not! Further investigation eventually found (with police help) that he had a caravan, boat
... and a long missing ticket machine"
In another case, a lady was walking her dog near a Manchester bus depot when a bus passed and turned a
corner a bit sharply. As it did so, a roll of Setright tickets fell off the open platform. The helpful
lady picked them up, made a note of which bus they fell from, and took them into the nearby depot. The
roll turned out to be one of a batch that went missing sometime previously...
John Hodkinson
29/12/15 - 06:54
I think John Hodkinson means Ultimate Tickets, which being pre-printed had a
value, and had serial numbers, so easy to trace.
Setright ticket rolls being blank and of no value, and unable to trace.
Stephen Howarth
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